Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
Cumberland Infirmary (choc)
2015-12-31
Person
5
5
0
Review of CHoC Carlisle Treatment Centre
written by a family member
31st December 2015
Quick response.
Cumberland Infirmary (choc)
2015-12-31
Person
3
5
0
Review of CHoC Carlisle Treatment Centre
written by a family member
31st December 2015
Had to ring 111 first time I was put on hold and could not get through, second time felt like I was on the phone for a long time.
Cumberland Infirmary (choc)
2015-12-31
Person
5
5
0
Review of CHoC Carlisle Treatment Centre
written by a family member
31st December 2015
The service I received for my grandson at the hospital was excellent. I wish that the same could be said for ill. I have had to phone twice in a week and both times the calls took a long time to be answered and ages to answer all the questions. The old system was excellent - My call was taken straight away and I knew where I was.
Cumberland Infirmary (choc)
2015-12-31
Person
5
5
0
Review of CHoC Carlisle Treatment Centre
written by a family member
31st December 2015
Due to the change over to III, I found it to be very long and drawn out and some questions totally irrelevant to my call. Far too long would prefer to go back to their normal Carlisle number choice.
Cumberland Infirmary (choc)
2015-12-31
Person
2
5
0
Review of CHoC Carlisle Treatment Centre
written by a family member
31st December 2015
Cumberland Infirmary (choc)
2015-11-21
Person
5
5
0
Review of CHoC Carlisle Treatment Centre
written by a patient
21st November 2015
Great service, the best attention to detail by the doctor. A credit to the NHS
Cumberland Infirmary (choc)
2015-11-21
Person
4
5
0
Review of CHoC Carlisle Treatment Centre
written by a family member
21st November 2015
Dr Sunday helped me understand what was wrong with my son. He even gave me a document on it to take home and look at.
Cumberland Infirmary (choc)
2015-11-15
Person
5
5
0
Review of CHoC Carlisle Treatment Centre
written by a patient
15th November 2015
Treatment was splendid.
Booking system appeared to waste resources and was sufficiently complicated to discourage elderly or vulnerable.
Repetition of questions, repeat call backs(3).
Cumberland Infirmary (choc)
2015-11-09
Person
5
5
0
Review of CHoC Carlisle Treatment Centre
written by a patient
9th November 2015
A very quick service on a miserable Monday evening. I was phoned back as promised. I didn't have to wait long and I was made to feel at ease and was listened to by the senior Health Worker on duty at the Cumberland Infirmary where I felt able to attend.
She undertook additional tests to ensure all possible outcomes/symptoms were checked, and before prescribing me the necessary antibiotics.
I was reassured that my medicine was appropriate for my illness.
Cumberland Infirmary (choc)
2015-11-01
Person
5
5
0
Review of CHoC Carlisle Treatment Centre
written by a patient
1st November 2015
Friendly team which makes it a whole lot easier to manage when poorly. Can't fault the service. Thank you.